Sunday, August 2, 2009

Pharmacy Essay

I worked in the Rite Aid Pharmacy in Davis. My activities and assignments consisted of answering phones for the pharmacist, answering the drive-thru, talking with customers and getting their prescriptions for them, putting prescriptions that the pharmacist filled back on the shelves, learning prescriptions, filing, learning how to delete and add new prescriptions on the computer, faxing papers to doctors, and a lot more. I learned so much at this internship, more than at any other internship. Its really great how they associate us with everything in the pharmacy so that way if we want to work there as a part-time job, we will already be ready for that. I also noticed how a lot of customers tend to get very mad if there prescription is taking a while or if they don’t have them on record. I realized that the pharmacists have to deal with a lot of rude people and I saw how frustrating it can get but I watched how the pharmacists dealt with these kinds of issues in such a calm manor no matter how angry the customers got. I am very interested in doing pharmacy and this internship allowed me to get a better idea of what I am looking at for the future.

The knowledge that I gained about the pharmacy is that working as a pharmacist is not an easy job. It requires a lot of hard work and patience. I learnt about the way the pharmacists operate. I also found out that there is a lot of paperwork involved as well, which ends up taking a lot of time for the assistants. I helped out with the paper work a lot because I saw how much time it was taking up for the technicians when they were already so busy. I also realized how big of a thing organization is at a pharmacy. The prescriptions are all placed on the shelves by generic or brand name. The prescriptions are all filed in alphabetical order for the customers to come pick up. Organization is the key to pharmacy. If even just one paper is not filed correctly, it can cause a lot of problems causing customers to get very angry. No matter how much of a rush you are in, everything must be placed in its exact proper place before going on. I worked from 9-12 am every Friday. I loved working there. The pharmacy technicians and assistants were all extremely kind and showed me everything I needed to know about the pharmacy the minute they met me. They wanted me to get the most out of this internship that I could. It is people like these that make a person feel so comfortable and work well with the group that can make an internship so much better than it could be as opposed to people like at my internship last year that didn’t care to show me around and let me participate in anything. However, we do learn at every internship, some are better than others, but you always have to make the best of every possible situation and try to get the most learning experience as possible. I learnt a lot about the overall structure of the pharmacy and how the pharmacist’s work.

This internship helped me in terms of my future academic plans because I want to go into pharmacy and become a pharmacist. Working in the pharmacy got me oriented to what goes on and what the pharmacist’s daily lives are composed of. I know how the technicians and assistants work and what they do and I really came to appreciate how hard they work and how much they care about their customers. I met a lot of really nice assistants and I could see how much they cared about their customers. My expectations of the internship were certainly met and I gained even more knowledge than I thought I would. I was also able to work with the customers more closely than I thought that I would. That was a really good experience for me because I realized that I love working with the customers and getting to know them and making them feel better. It made me happy to make the customers feel better and to help the technicians whenever they needed it. My expectations of the supervisors were met as well. They were very friendly and energetic people who showed me that they really care about their customers. They were always willing to show me new things and help me to get oriented and give me directions anytime I needed them. I feel really lucky to have gotten a chance to work with such a great group of people. Even the pharmacist went out of his way to find out about our pharmacy club at UC Davis and told me his ideas about what he thinks I should do to get into pharmacy school. He talked with me a lot about my plans and how I plan on obtaining them. This really helped me because I haven’t really talked to many people about this before and it was very touching to know that someone cares enough to give me ideas into following the right path. I would definitely recommend this internship to anyone going into pharmacy as one of the best learning experiences you’ll obtain. I can also say that after working here anyone can say whether they still want to go into pharmacy in the future or not, for anyone who is confused and looking to get an idea if its something they are interested in. I now know that I definitely want to go into pharmacy and working here was what helped me come to this decision. I plan on definitely keeping in touch with the pharmacist and maybe even applying for a part time job there, as well as getting advice from the pharmacist about my future plans in becoming a pharmacist.

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